News

Temporary Changes to some Online Forms

As a precaution following recently reported cybersecurity vulnerabilities affecting some online systems, we have temporarily disabled a number of online forms while we await confirmation that security updates have been fully implemented. This is a proactive measure to help keep patient information safe. There has been no loss of patient data and no evidence that our systems have been affected.

GP Triage remains fully available and is not affected. Patients can continue to use GP Triage in the usual way to contact the practice and submit requests.

The following online forms are currently unavailable:

• New Patient Registration
• Test Results Requests
• Medical Information / Subject Access Requests
• Medication Queries
• Change of Contact Details
• Alcohol Questionnaire
• Smoking Review Form
• Complaint Form
• Feedback Form
• Sick/Fit Note Requests
• Register as a Carer
• Register for Online Services
• Track a Referral
• Travel Vaccination Requests

Paper versions of these forms are available from Reception where needed.

NHS App and NHS Website

Many services can also be accessed through the NHS App, including ordering repeat prescriptions, viewing your health record and managing various healthcare requests.

If you wish to register with Bedminster Family Practice, you can do so online via the NHS website:

👉 Register with Bedminster Family Practice

We apologise for any inconvenience and thank you for your understanding while these additional security measures remain in place.

MedLink – making your healthcare easier

We have recently introduced MedLink to help make routine health reviews simpler and more convenient. If you receive a MedLink invitation by text or email, please follow the link to complete your review.

Click here to find out more about Medlink.

Phone Line Closure

From September, the phone lines will be closed for non-urgent requests every Wednesday between 11:30 to 12:30 for staff training and development.  GP Triage will remain open at these times for you to submit online requests. 

If you have an urgent problem which cannot wait, and you are unable to complete an online request, please call the practice where a member of the team will be able to complete a GP Triage form on your behalf. 

If you think you have a life threatening condition, please call 999.

You can now submit your GP Triage request through the NHS App

We're pleased to let patients know that from 29th July, you can submit GP Triage requests directly through the NHS App.

Whether you have a new health concern, an ongoing medical problem, or an administrative query, you can now complete your GP Triage request within the NHS App. Your request will be reviewed by our practice team in exactly the same way as if it had been submitted through our website.

If your request would benefit from it, you can also upload photos directly from your phone.

Why download the NHS App?

The NHS App allows you to:

• submit GP Triage requests to our practice
• order repeat prescriptions
• view test results
• access parts of your GP health record
• manage appointments
• receive messages from your GP practice.

If you haven't already downloaded the NHS App, we encourage you to do so and take advantage of the many services it offers. Click here to get the app.

If you don't already use the NHS App, you can still contact us online through the ‘Contact us online’ button on our website.

Contraceptive Implant Duration Extended to 5 Years

The licence for contraceptive implants has now been extended nationally from 3 years to 5 years for contraceptive use.

What this means in practice

• Unless there are clinical concerns, or the individual wishes to have their implant removed earlier, the implant can now be considered effective for contraception for up to 5 years.
• Patients who were previously advised to arrange replacement at 3 years will generally not require a replacement until 5 years after insertion.
• Many patients may still believe their implant is only effective for 3 years, so we expect an increase in enquiries and requests for early replacement or removal.

Key message for patients

If your implant was fitted less than 5 years ago, it is likely to remain effective for contraception and you may not need an appointment for replacement yet.

Patients who have concerns, side effects, or who wish to discuss removal can still contact the practice as usual.

Bank Holiday Closures 2026/7

 Please note that the practice will be closed on the following Bank Holidays: